Filed Under: Banking, Blogante Business, Business, Press Releases
Tagged: Citi, hispanic consumers, mobile
Hispanic consumers now have even more options when it comes to their everyday banking. Citibank has just launched Citi Mobile en Espanol to enable customers who prefer to bank in Spanish to do so from their smartphones. The Spanish-language service lets customers manage their accounts, pay bills, locate Citibank branches and more – all from the convenience of their cell phones. Citibank is the first major U.S. bank to offer mobile banking in Spanish.
“Citi Mobile en Espanol offers our Spanish speaking customers the ability to bank anywhere, anytime on their smartphones,” said Liza Landsman, Executive Vice President, North America Internet & Mobile, Citi. “With Hispanic customers making up almost one-quarter of our customer base, the service makes banking even easier for this important and growing audience.”
Hispanics are among the most active mobile Web users in the United States. According to a recent independent report on Wireless Internet Use from Pew Research, nearly one-half of English-speaking Hispanic consumers reported accessing the Internet via a handheld device in 2009.(i) Of these consumers, about 29 percent reported going online “on a typical day” through a mobile device.(ii)
Citi Mobile en Espanol mirrors the functionality of the English-language Citi Mobile for Smartphones. It is accessed via the same convenient URL as the English version, www.citi.com, from any mobile device. Using Citi Mobile en Espanol, users of web-enabled mobile devices including BlackBerry® smartphones, Palm® devices and iPhone(TM) devices can easily do all of the following in Spanish:
- View Citi account balances and account activity
- Pay bills and set up recurring payments
- Make transfers between Citi accounts
- Locate Citi branches and ATMs
- Connect to Customer Service
Citi Mobile en Espanol provides easy navigation on virtually any recent device that has a mobile browser and an internet connection. And signing in is easy — customers enter the same personal User ID and password they would use on their home computer.
Citibank was also the first major U.S. bank to offer Spanish-language online banking, in 2004. Today, with the introduction of Citi Mobile for Smartphones en Espanol, Citibank’s fastest-growing customer segment gains even greater access to quick, easy and highly secure banking.
(i) Horrigan, John, Wireless Internet Use, Pew Internet & American Life Project, July 2009, http://www.pewinternet.org/~/media//Files/Reports/2009/Wireless-Internet-Use.pdf., accessed Sept. 30, 2009. Page 14.
(ii) Horrigan, John, “Going online with a handheld by race,” Wireless Internet Use, Pew Internet & American Life Project, July 2009, http://www.pewinternet.org/~/media//Files/Reports/2009/Wireless-Internet-Use.pdf., accessed Sept. 30, 2009. Page 18.
About Citi Mobile and Citibank
Citi Mobile for Smartphones is a mobile banking application built by Citibank with support from Mobile Money Ventures, a joint venture of Citi and SK Telecom that provides mobile financial services applications globally. Citibank was the first major U.S. bank to launch a downloadable mobile banking application in 2007.
Citibank is a member of Citi, the leading global financial services company, which has approximately 200 million customer accounts and does business in more than 140 countries. Through its two operating units, Citicorp and Citi Holdings, Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com.
Citi, Citibank and Citi Mobile are registered service marks of Citigroup Inc.
Palm is among the trademarks or registered trademarks owned by Palm, Inc. The Trademark BlackBerry is owned by Research In Motion Limited and is registered in the United States and may be pending or registered in other countries. Citibank is not endorsed, sponsored, affiliated with or otherwise authorized by Research in Motion Limited. iPhone is a trademark of Apple Inc.
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Knowledge is Power and this page is just the start. Hispanics/Latinos are a growing diverse force in this country. Check out some of the 54,726 items found on this site below or dig into the Site Map
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- November 19, 2009
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- A legislator from El Paso has criticized proposed history and social studies standards for public schools as being unfair to Hispanics. – Rep. Norma Chavez raised the issue Wednesday in Austin before the State Board of Education.
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- November 18, 2009
- Hispanics are 9% of the Virginia’s schoolchildren, but 5% of gifted students.
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- Governor Deval Patrick urged Massachusetts residents today to avoid getting mired in “the usual debate” over illegal immigration as he gave his cabinet 90 days to craft a plan for better integrating all foreign-born residents into the state’s daily fabric.
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Latest Essentials
- November 20, 2009
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- November 19, 2009
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- November 18, 2009
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- November 16, 2009
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- The Obama administration will insist on measures to give legal status to an estimated 12 million illegal immigrants as it pushes early next year for legislation to overhaul the immigration system, Homeland Security Secretary Janet Napolitano said on Friday.
- Authorities say a 7-year-old boy, three women and a university professor are among 15 people who were killed in a single day (this past Friday) in the Mexican border city of Ciudad Juarez.
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- November 13, 2009
- ASU, ALRE release major study on Arizona’s Latino population – (direct link to report & powerpoint)
- 10 Latino MLB ‘09 Season Highlights – (some cool stuff here)
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