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New GAO Report: Border Patrol: Checkpoints Contribute to Border Patrol’s Mission, but More Consistent Data Collection and Performance Measurement Could Improve Effectiveness

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Posted on: September 2nd, 2009
Filed Under: Immigration, Resources, Top Stories
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“Highlights Page (PDF)   Full Report (PDF, 147 pages)     Recommendations (HTML)

Summary

The U.S. , part of the ’s Customs and Border Protection (CBP), operates checkpoints on U.S. roads, mainly in the southwest border states where most illegal entries occur. As part of a three-tiered strategy to maximize detection and apprehension of illegal aliens, agents at checkpoints screen vehicles for illegal aliens and contraband. GAO was asked to assess (1) checkpoint performance and factors affecting performance, (2) checkpoint performance measures, (3) community impacts considered in checkpoint placement and design, and (4) the impact of checkpoint operations on nearby communities. GAO work included a review of data and guidance; visits to checkpoints and communities in five sectors across four southwest border states, selected on the basis of size, type, and volume, among other factors; and discussions with community members and officials in headquarters and field locations.

Checkpoints have contributed to the ’s ability to seize illegal drugs, apprehend illegal aliens, and screen potential terrorists; however, several factors have impeded higher levels of performance. Checkpoint contributions included over one-third of the ’s total drug seizures, according to data. Despite these and other contributions, officials said that additional staff, canine teams, and inspection technology were needed to increase checkpoint effectiveness. officials said they plan to increase these resources. The established three performance measures to report the results of checkpoint operations, and while they provide some insight into checkpoint activity, they do not indicate if checkpoints are operating efficiently and effectively. In addition, GAO found that a lack of management oversight and unclear checkpoint data collection guidance resulted in the overstatement of checkpoint performance results in fiscal year 2007 and 2008 agency performance reports, as well as inconsistent data collection practices at checkpoints. These factors hindered management’s ability to monitor the need for program improvement. Internal control standards require that agencies accurately record and report data necessary to demonstrate agency performance, and that they provide proper oversight of these activities. The generally followed its guidelines for considering community safety and convenience in four recent checkpoint placement and design decisions, including the proposed permanent checkpoint on Interstate 19 in Arizona. Current and projected traffic volume was a key factor in the design of the proposed Interstate 19 checkpoint, but was not considered when determining the number of inspection lanes for three recently completed checkpoints in Texas due to a lack of guidance. Having explicit guidance on using current and projected traffic volumes could help ensure that future checkpoints are appropriately sized. Individuals GAO contacted who live near checkpoints generally supported their operations but expressed concerns regarding property damage that occurs when illegal aliens and smugglers circumvent checkpoints to avoid apprehension. The is not yet using performance measures it has developed to examine the extent that checkpoint operations affect quality of life in surrounding communities. The uses patrols and technology to detect and respond to circumventions, but officials said that other priorities sometimes precluded positioning more than a minimum number of agents on checkpoint circumvention routes. The has not documented the number of agents needed to address circumventions at the proposed I-19 checkpoint. Given the concerns of nearby residents regarding circumventions, conducting a workforce planning needs assessment at the checkpoint design stage could help ensure that resources needed for addressing such activity are planned for and deployed.

Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from “In process” to “Open,” “Closed – implemented,” or “Closed – not implemented” based on our follow up work.

Director:
Team:
Phone:
Richard M. Stana
Accountability Office: Homeland Security and Justice
(202) 512-8816

Recommendations for Executive Action

Recommendation: To improve the reliability and accountability of checkpoint performance results to the Congress and the public, the Commissioner of Customs and Border Protection should establish milestones for determining the feasibility of a checkpoint performance model that would allow the to compare apprehensions and seizures to the level of illegal activity passing through the checkpoint undetected.

Agency Affected: : Directorate of Border and Transportation Security: Bureau of Customs and Border Protection

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.


Recommendation: To improve the reliability and accountability of checkpoint performance results to the Congress and the public, the Commissioner of Customs and Border Protection should establish internal controls for management oversight of the accuracy, consistency, and completeness of checkpoint performance data.

Agency Affected: : Directorate of Border and Transportation Security: Bureau of Customs and Border Protection

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.


Recommendation: To improve the reliability and accountability of checkpoint performance results to the Congress and the public, the Commissioner of Customs and Border Protection should implement the quality of life measures that have already been identified by the to evaluate the impact that checkpoints have on local communities. Implementing these measures would include identifying appropriate data sources available at the local, state, or federal level, and developing guidance for how data should be collected and used in support of these measures.

Agency Affected: : Directorate of Border and Transportation Security: Bureau of Customs and Border Protection

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.


Recommendation: To improve the reliability and accountability of checkpoint performance results to the Congress and the public, the Commissioner of Customs and Border Protection should use the information generated from the quality of life measures in conjunction with other relevant factors to inform resource allocations and address identified impacts.

Agency Affected: : Directorate of Border and Transportation Security: Bureau of Customs and Border Protection

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.


Recommendation: To ensure that the checkpoint design process results in checkpoints that are sized and resourced to meet operational and community needs, the Commissioner of Customs and Border Protection should require that current and expected traffic volumes be considered by the when determining the number of inspection lanes at new permanent checkpoints, that traffic studies be conducted and documented, and that these requirements be explicitly documented in checkpoint design guidelines and standards.

Agency Affected: : Directorate of Border and Transportation Security: Bureau of Customs and Border Protection

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.


Recommendation: To ensure that the checkpoint design process results in checkpoints that are sized and resourced to meet operational and community needs, the Commissioner of Customs and Border Protection should, in connection with planning for new or upgraded checkpoints, conduct a workforce planning needs assessment for checkpoint staffing allocations to determine the resources needed to address anticipated levels of illegal activity around the checkpoint.

Agency Affected: : Directorate of Border and Transportation Security: Bureau of Customs and Border Protection

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

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