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Batanga Enhances Online Music Experience with Pluck Integrated Social Media Tools

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Posted on: March 17th, 2009
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“Pluck® Corporation, a subsidiary of Demand Media and the industry-leading provider of capabilities to publishers, brands and retailers, today announced that , Inc. has implemented the Pluck® SiteLife platform to power its interactions on its flagship Web site, Batanga.com. Batanga.com features the largest collection of streaming Latin content with exclusive online radio stations, on-demand music videos, lifestyle news and gossip from the Latin entertainment world. The Pluck implementation of the SiteLife platform maintained the dual-language consumer experience present on Batanga.com, ensuring the launch of the new “ Community” and associated features would continue to attract and engage a bilingual, bicultural U.S. Hispanic audience.

Since implementing Pluck tools, has experienced encouraging results on their music Web site, with a 38 percent increase in registrations and a 28 percent increase in consumer engagement in the week after launch. Community members are encouraged to rate songs, become a fan of an artist or radio station, upload photos to public galleries, and write their own album reviews.

, which has streamed more than 1 billion songs to music fans since it launched in 1999, is also utilizing the Pluck Personas module to create a customizable Music tab, which provides Community users with their own personal musical “blueprint.” The Music tab, exclusive to Batanga.com, provides users, and their network of friends, a consolidated view of their musical activity on Batanga.com and the opportunity to listen to one another’s personal MyRadio playlists.

“Music enthusiasts are a discerning group, and we are constantly searching for new ways to keep our users engaged and enthusiastic,” said Shana M. Fitch, vice president of marketing at . “After incorporating Pluck’s capabilities on Batanga.com, we immediately saw a spike in registrations to the Community and an obvious increase in the level of audience engagement. Pluck features enable ’s users to not only discover great music but share their musical opinions, and this plays an essential role in enhancing the complete online music experience we provide.”

The increase in audience registrations and engagement also allows to gather invaluable consumer insights and build on their already extensive knowledge of the bilingual, bicultural U.S. Hispanic audience. The activity generated by Pluck tools will not only provide advertisers with these insights, but with a greater ability to segment and therefore effectively customize their message to this influential consumer.

Pluck SiteLife offers comprehensive capabilities and is broadly deployed on more than 350 leading digital destinations. Pluck capabilities are seamlessly integrated via easy-to-deploy widgets and a robust set of platform-level APIs that allow site publishers to tailor experiences to the needs of their distinct audiences.

“As one of the largest sources for Latin music and entertainment, it makes sense that would take the lead in integrating into the online experience,” said Steve Semelsberger, senior vice president and general manager of Pluck, a division of Demand Media. “At the same time, expanding Pluck’s features to bilingual users of a single property was a unique opportunity for us to further showcase the engagement and loyalty value of . It’s gratifying to see that this implementation is already starting to pay dividends for .”

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