Florida woman’s fight with UPS touches nerve over security level

A UPS envelope destined for South Florida is sitting in a warehouse in Louisville, Ky., instead threatening to set off an international dispute that touches on both immigration and national security.

Cristina Bustos, 33, of Bonita Springs said relatives in Monterrey, Mexico, shipped her the envelope in late March. It contains the birth certificates of two relatives living in Florida who want to apply for their Mexican passports at the consulate in South Miami, she said.

The envelope never arrived. Bustos said she received a voice-mail message from a UPS employee in Louisville telling her that it was being detained there. The reason: It contains official identification documents from another country, and she needs to identify herself further before receiving them.“*

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