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Latin American Contact Center Market Heats up
Tagged: Argentina, blog, Chile, Costa Rica, latin america, Mexico, Panama, population
A burgeoning Hispanic population in the U.S. has created a strong demand for Spanish-speaking contact center agents. Many American companies find such agents in Mexico.
While Mexico’s close proximity and attractive labor costs are strong selling points, some companies are also starting to consider other Latin American alternatives, according to a destinationCRM.com article. Chile, Costa Rica, Argentina and Panama are among the options, says Peter Ryan, head of contact center outsourcing for Datamonitor.”*
*From: www.itbusinessedge.com
Traducido: usando Google o Altavista/Babel Fish
Curation from Tomás
Filed Under: 1. Hispanic News, Business, Business News
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