Mexico’s Leadership of US Bilingual Offshore Contact Center Services not Guaranteed says Datamonitor Analyst

Research by independent market analyst Datamonitor reveals that Mexico will continue to be a location of choice for offshore contact center services*, but will face considerable regional competition from other countries in the region going forward.

In an address on March 4, 2008 at the IP & Contact Forum International Congress in Mexico, Peter Ryan, head of contact center outsourcing analysis with Datamonitor, will outline the key emerging trends in the Mexican contact center industry, pitched against other Latin American offshore contact center destinations. “*

*From: http://www.crm2day.com
Traducido: usando Google o Altavista/Babel Fish

Stumble it! | |

Other posts that may interest you

Bullish On Mexican Contact Centers

Latin American Contact Center Market Heats up

Up & Coming Hispanic Teleservices Corp. Ranks High Among Worlds Top Call Center Providers

Hispanic Teleservices Corporation Debuts in the Global Services 100

Blogante News for Thursday - February 28th, 2008

Affinity Spanish Signs Prominent Auto Dealers to Bilingual English-Spanish Search Engine Marketing

Flood center reaches out to Latino victims. California

Affinity Spanish Business Solutions Adds Bilingual Employee Recruiting Services

Listen to podcast interview with Bill Colton, Hispanic call center expert, president, Global Telesourcing - Hispanic Marketing & Public Relations

ACS Bilingual Services Expand to More Than 1,800 Customer Care Representatives