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Mexico’s Leadership of US Bilingual Offshore Contact Center Services not Guaranteed says Datamonitor Analyst
Tagged: bilingual, latin america, Mexico
Research by independent market analyst Datamonitor reveals that Mexico will continue to be a location of choice for offshore contact center services*, but will face considerable regional competition from other countries in the region going forward.
In an address on March 4, 2008 at the IP & Contact Forum International Congress in Mexico, Peter Ryan, head of contact center outsourcing analysis with Datamonitor, will outline the key emerging trends in the Mexican contact center industry, pitched against other Latin American offshore contact center destinations. “*
*From: www.crm2day.com
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Filed Under: 1. Hispanic News, Business, Business News
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