Giant Food Introduces Spanish Language Prescription Labels and Directions

Giant Food announced that all of its Pharmacies now offer Spanish language prescription labels and information. The service is being offered as a convenience to Giant Pharmacy customers who prefer to receive their prescription information in Spanish and ensures Spanish-speaking customers have clear and complete instructions when receiving prescriptions.

“We are very pleased to offer this new service to our pharmacy customers,” said John Fegan, senior vice president of pharmacy operations for Giant Food. “We serve a diverse customer base, and this will enable us to better serve our Spanish-speaking customers.”

Giant Food, in conjunction with Language Line Services, also began testing a new program that provides limited English speaking pharmacy customers immediate access to live interpreters who speak more than 170 languages. The service, which works similar to a telephone “conference call” between the pharmacist, customer, and interpreter, will be tested in 20 select Giant Pharmacies and is free to all Giant Pharmacy customers.

“This program is designed to provide pharmacy customers immediate access to professional interpreters, in an average of 15 seconds, who can explain instructions, side effects and precautions for medications in their preferred language, while reducing potential medication usage errors,” Fegan said. “For years, our customers have counted on us to give them excellent service, and this program gives us the opportunity to make it even better.”

“Communicating through a professional interpreter is the surest way for limited English speaking patients to safely and accurately take their medications,” said Louis Provenzano, Language Line Services’ President and Chief Operating Officer. “By eliminating language barriers within its pharmacies, Giant Food shows a genuine commitment to all of its customers, regardless of language.”

For additional information, and a list of Giant Pharmacy locations that offer free immediate access to interpreters, please call 1-800-4MYGIANT or visit

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