Enterprise Rent-A-Car Expands into Puerto Rico

“Enterprise Rent-A-Car, the largest car rental company in the Americas, has announced its entry into Puerto Rico, serving customers at neighborhood locations in Isla Verde, Bayamon, Hato Rey, and Guaynabo.It marks the companys first operations in the Caribbean.

“Enterprise Rent-A-Car is thrilled to be part of this community, and were eager to bring the Enterprise brand of personalized customer service to Puerto Rico,” said Neil Hafer, Group Vice President, General Manager. “We look forward to providing our neighbors and visitors alike with a wide selection of vehicles to meet a variety of needs and to provide the kind of customer service that sets us apart from the competition.”

Enterprise will bring to its Puerto Rican operations the same community commitment that characterizes its operations throughout North America and abroad. The company will buy vehicles locally and work with local service shops and other area vendors. Eventually, as the number of Enterprise branch offices expands throughout Puerto Rico, the company will hire additional local employees and recruit management trainees from local universities.

“We hope to open as many as four or five locations in Puerto Rico per year and look to hire more than 150 employees over the next five years,” Hafer said. “We also plan to expand with as many as eight additional branch offices throughout Puerto Rico for island-wide service in 2007.”

A full-service, on-site location at Luis Munoz Marin International Airport in Carolina is scheduled to open in the spring. Until then, airport customers are being picked up and served by the Isla Verde location at the Ritz-Carlton San Juan Hotel, Spa & Casino.

Enterprise is the fastest-growing rental car company at U.S.airports, expanding from one on-airport location in 1995 to 230 today.Enterprises market share at U.S. airports has nearly quadrupled during the past five years. For the third year in a row and the seventh time in the past eight years, Enterprise ranked highest in the 2006 J.D. Power and Associates Rental Car Satisfaction Study, which includes both leisure and business travelers.

“Our company was started in 1957, based on the simple philosophy of Take care of our customers and employees first … and profits will follow,” Hafer said. “This philosophy has guided our expansion throughout North America, as well as to Europe. We are excited now to have the opportunity to serve Puerto Rico.”

From its convenient neighborhood locations, Enterprise rents vehicles to individuals who need a temporary replacement vehicle or to meet a variety of other needs, including leisure travel. The company also serves businesses that have corporate travel needs as well as provides loaner vehicles to dealerships and service shops.

Enterprises first Puerto Rican operations are located at:

Bayamon Ford
Road #2 Km 14.7 Hato Tejas
Bayamon, Puerto Rico 00959

Hours of operation for the Bayamon location are:
Monday-Friday, 7 a.m. to 5 p.m.
Closed on Saturday and Sunday

Ritz-Carlton San Juan Hotel, Spa & Casino
6961 Avenue of the Governors
Isla Verde, Puerto Rico 00979

Hours of operation for the Ritz-Carlton location are:
Monday-Friday, 8 a.m. to 6 p.m.
Saturday and Sunday 9 a.m. to 3 p.m.

San Juan Hato Rey
Pepe Diaz #48
San Juan, Puerto Rico 00917

Hours of operation for the San Juan location are:
Monday-Friday, 7:30 a.m. to 5:30 p.m.
Closed on Saturdays and Sundays

Guaynabo
1353 Carr. 19
Guaynabo, Puerto Rico 00966

Hours of operation for the Guaynabo location are:
Monday-Friday, 7:30 a.m. to 5:30 p.m.
Closed on Saturday and Sunday

“Were very proud of Enterprises hallmark commitment to customer service and our commitment to provide a reliable, consistent source of replacement vehicles for insurance companies in this growing community,” Hafer said. “With approximately 4 million residents and 5 million visitors to the island annually, Puerto Rico offers significant opportunity for our insurance replacement and leisure rental businesses. The islands tremendous popularity as a vacation destination – for example, San Juans major port and popular travel resorts – also bodes well for Enterprise.” “

Comments are closed.