McDonald’s(R) Promotes Ofelia Melendrez to Vice President

“McDonald’s Corporation recently announced the appointment of Ofelia Melendrez to vice president of the company’s Greater Southwest Region’s operations team, focusing on Quality, Service and Cleanliness(R) (QSC(R)) to improve overall customer satisfaction. The department is based in Dallas, Texas.

Melendrez, who began her McDonald’s career as an intern upon graduation from college in 1992, now joins the growing ranks of Hispanics serving in top management positions with the company. McDonald’s has one of the highest rates of Hispanics serving as corporate officers among all major U.S. corporations.

“Her extensive operations background, great people skills, and proven business acumen gives me great confidence in her ability to help our owner/operators and restaurants continue to provide a great experience for our customers,” said James Collins, the former QSC vice president for the Greater Southwest Region who named Melendrez to the position. “

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